Hotel Aquaterra, Puerto Natales ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Manuel Bulnes 299, Puerto Natales, Chile

Hotel Aquaterra, a 3-star Puerto Natales hotel, features a restaurant serving regional specialties and a café offering fine coffee and homemade pastries. The property provides free WiFi, a complimentary buffet breakfast, and a bar/lounge for guests.

Rooms & Amenities

Rooms at Hotel Aquaterra are decorated with regional arts and crafts and feature private bathrooms. Amenities include free in-room WiFi and access to a computer with internet for guest use.

Dining & Nearby Options

Guests can enjoy a daily complimentary buffet breakfast and regional specialties at the on-site restaurant. Nearby dining options include La Carmela and La Burbuja, both within 0.1 miles.

Services & Transportation

Hotel Aquaterra provides a 24-hour front desk and luggage storage services for guests. For transportation, Aeropuerto Teniente Julio Gallardo is 6 miles away, while the bus station is a 21-minute walk from the hotel.

Leisure & Local Area

Guests appreciate the hotel's location for sightseeing, with attractions such as the Muelle Historico and Monumento al viento within 0.5 miles. The hotel's smoke-free policy ensures a clean environment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

12 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Twin Room

Max:

2 persons

12 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Triple Room

Max:

3 persons

14 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Puerto Natales200 m

Airports

Aeropuerto Teniente Julio Gallardo (PNT) 9.5 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Spread

I truly enjoyed the breakfast offered at Hotel Aquaterra. The variety included fresh fruits, cereals, pastries, and a selection of coffee and tea. It was the perfect way to start my day before heading out for adventures. The staff even accommodated an early breakfast for me when I had to leave early for my hike, which really impressed me!

JohnDoe123. USA, 2024-02-15Read full review on

Clean and Cozy Rooms

The Twin Room I stayed in was clean, well-maintained, and just as described. The ambiance of the room felt warm and inviting, making it a perfect retreat after a long day of exploring. I felt right at home here, which made my stay even more enjoyable.

SamuelAdventurer. Canada, 2024-03-10Read full review on

Comfortable Sleeping Experience

After a long trek in the Torres del Paine, I appreciated coming back to a comfortable bed. The bedding and pillows were great, ensuring I got a great night's sleep. It felt like a true sanctuary at the end of the day!

ChrisTraveler. UK, 2024-06-20Read full review on

Well-Functioning Facilities

I was pleasantly surprised by the clean and functional bathroom amenities during my stay. Although it was small, it was well-maintained and served its purpose perfectly. I found it easy to freshen up after outdoor excursions.

JohnnyExplorer. Australia, 2024-08-05Read full review on

What’s included

General

No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers

Services

Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Children

Board games

Spa & Leisure

Public Bath

Room features

Heating

Bathroom

Free toiletries

Location

Manuel Bulnes 299, Puerto Natales, Chile

Map view

street view

Manuel Bulnes 299, Puerto Natales, Chile

City landmarks

National Park

Torres del Paine National Park

850 m

Costanera de la Ciudad

Monumento de la Mano

940 m

Esmeralda 882

Last Hope Distillery

850 m

Eleuterio Ramirez

Kayak Natales

850 m

Ruta 9

Estatua del Milodon

940 m

Valdivia 1299

The Condors Nests

1.8 km

Campo de Hielo Sur

Glaciar Amalia

1.7 km

Bernardo O'Higgins National Park

2.3 km

Lago Sofia

2.3 km

Canal de Las Montanas

2.3 km

Ruta 9 Norte

Museo Historico e Industrial Puerto Bories

4.3 km

Nearby

Museum

Municipal Historical Museum

410 m

Square

Plaza de Armas Arturo Prat

410 m

Monumento al viento

350 m

Ruta y-290 kilometro 8

Cueva del Milodon

410 m

Costanera

Muelle Historico

410 m

Magallanes

La Tehuelche

130 m

Church

Paroquia Maria Auxiliadora

240 m

Av. Pedro Montt

Channel of Last Hope

410 m

Manuel Bulnes 541

Casino de Puerto Natales

220 m

Ave Pedro Montt 311

Costanera De Puerto Natales

330 m

Almte

Muelle Viejo

510 m

Av. Pedro Montt 16 Avenue Pedro Montt 161

Le Mouton Vert

490 m

Harbour

Muelle Braun & Blanchard

560 m

Ave Pedro Montt

Monumento a Alberto de Agostini

590 m

Restaurants

Club Social Cultural y Deportivo Natales

140 m

Eberhard 332

Cerveceria La Vertiente

250 m

Tomas Rogers #169

Slowly Bar

240 m

301 Carlos Bories

El Puesto Resto bar

300 m

Rogers 131

Mares Patagonicos

300 m

Arturo Prat 236

La Comarca specialty coffee and brunch

390 m

Tomas Rogers 61

Patagonia food

460 m

Phillipi # 497

Helados La Dorotea

420 m

Eberhard 577 A Una Cuadra DE LA Plaza

Hecho a Mano Patagonia

300 m

Manuel Bulnes 43

La Repizza

390 m

Blanco Encalada 284

Reviews and Ratings

Feedback from previous guests about their experience.

90%

liked the hotel and would stay again

9.0/10

Perfect

Rooms

8.0

Location

10.0

Service

10.0

Dining

8.8

4/5 based on 105 reviews

#10 of 31 hotels in Puerto Natales based on Tripadvisor

Caroline

United States, December 2024

9.2/10

I had an amazing stay at this hotel, perfectly located in the heart of Puerto Natales. The staff was extremely accommodating, helping me with everything from early breakfast requests to restaurant recommendations. The room was comfortable and clean, providing just what I needed after my hiking adventures. A minor downside was that the room did get a bit warm in the evening when the sun came in, but overall, it was a very positive experience with great value for money.

Rooms

8.0

The room was clean and comfortable, although it got a bit warm in the evening as the sunlight streamed through the window. There could be a bit more space for luggage, but it was well-maintained overall.

Service

10.0

The service was fantastic; the staff were very understanding and professional, always ready to help with anything I needed, from taxi arrangements to bringing hot water to my room.

Location

10.0

The location is incredible, right in the center of town with plenty of great restaurants and shops within walking distance. It was super convenient for picking up supplies before heading out on hikes.

Dining

9.0

Breakfast was quite good with various options, including fruits and pastries, making it easy to fuel up before my day of exploration.

Facilities

9.0

The hotel's facilities, including the little coffee shop and restaurant, were lovely and added a nice touch to the overall experience.

Alison

United States, December 2024

8.8/10

I had a fantastic stay at Hotel Aquaterra in Puerto Natales! The location is perfect, with plenty of restaurants and shops nearby. The staff were incredibly friendly and helpful, making my experience even better. I really enjoyed the breakfast options, which were varied and delicious. However, the noise from the street was a downside since our room faced it, affecting our sleep at times. Overall, it was a great value for the price considering all the amenities provided.

Rooms

7.0

The room was clean and comfortable, but it faced the main street and was quite noisy, which impacted our rest.

Service

10.0

The service was excellent; the staff went out of their way to assist with restaurant reservations and transportation, always maintaining a professional demeanor.

Location

10.0

The hotel's location is ideal, right in the heart of downtown Puerto Natales with numerous great restaurants just a short walk away.

Dining

9.0

Breakfast was a highlight, featuring a good variety of options such as fresh fruits and pastries, and they were accommodating for my early schedule.

Facilities

8.0

The facilities were nice, with good internet service and a cozy coffee shop on site that came in handy.

Robert

United States, October 2024

9.4/10

I had a wonderful stay at this hotel, perfectly situated in the center of Puerto Natales. The accommodations were cozy and comfortable, which was just what I needed after my hiking adventures. The staff went above and beyond to help with anything I needed, and the breakfast spread was impressive. However, there were times when it was a little noisy outside. Overall, it was a fantastic value for my money.

Rooms

9.0

The room I stayed in was clean and well-designed, accommodating three beds comfortably.

Service

10.0

The staff were incredibly helpful and always ready to assist with arrangements and suggestions.

Location

10.0

The hotel is located in a great spot with restaurants and shops nearby, making it very convenient.

Dining

9.0

Breakfast was great with a variety of choices, including fresh fruits and pastries, but could get busy during peak times.

Facilities

9.0

The hotel's facilities were modern and well-maintained, adding a nice touch to my stay.

Paul

United States, September 2024

9.6/10

Our stay at Hotel Aquaterra was wonderful, with its perfect location just steps from restaurants and shops. The room was cozy and clean, and we greatly appreciated the helpful staff who made our visit easy and enjoyable. However, the rooms faced some hot afternoon sun, which made it a bit uncomfortable at times. Despite being on the pricier side, the overall experience and fantastic breakfast made it worth it.

Rooms

8.0

The room was cozy, clean, and quite comfortable, although it heated up in the late afternoon sun.

Service

10.0

The staff was incredibly friendly and always eager to assist, making our stay easier with their local knowledge.

Location

10.0

The hotel is ideally located in the center of Puerto Natales, perfect for gathering supplies before heading to the parks.

Dining

9.0

The breakfast was a delightful surprise with plenty of options, including fruits and pastries that exceeded my expectations.

Facilities

9.0

The hotel features a lovely coffee shop/restaurant and has a welcoming atmosphere.

Victor

United States, September 2024

8.6/10

I had a wonderful stay at this hotel in Puerto Natales. The location was perfect, right in the center and close to many restaurants and shops. The rooms were comfortable and very clean, making it a cozy spot to relax after hiking. The staff provided exceptional service, always ready to help with useful suggestions and accommodating breakfast requests. The only minor downside was that the breakfast options could have been a bit more varied. Overall, it provided good value for the price.

Rooms

8.0

The rooms were comfortable and clean, but a bit small, which made it tricky for managing luggage.

Service

10.0

The staff was exceptionally friendly and helpful, always willing to assist with recommendations and arrangements.

Location

10.0

The hotel was ideally situated in the center of Puerto Natales, making it easy to explore and find amenities.

Dining

8.0

The breakfast was great with a good variety, though a little more creativity in options would make it even better.